Whistler Sport Legacies is hiring a Control and Timing Operator to join the team at the Whistler Sliding Centre in Whistler, British Columbia, Canada.
This is a temporary, full-time opportunity at a world-class Olympic bobsleigh, skeleton and luge venue. The position combines control tower operations, timing systems, guest service and event support.
The advertised wage is $22.00–$25.00 per hour, depending on experience, and affordable staff housing is available for full-time employees. The successful candidate is expected to start on 21 October 2026.
Job Overview
| Job Detail | Information |
|---|---|
| Employer | Whistler Sport Legacies |
| Position | Control and Timing Operator |
| Department | Whistler Sliding Centre |
| Location | Whistler, British Columbia, Canada |
| Employment Type | Temporary, Full-Time |
| Wage | $22.00–$25.00 per hour based on experience |
| Minimum Age | 19 years |
| Education | High school diploma or equivalent |
| Experience | Previous guest service experience |
| Housing | Affordable staff housing available for Full-Time employees |
| Schedule | Weekends, evenings and holidays |
| Start Date | 21 October 2026 |
| Closing Date | Not stated |
About the Whistler Sliding Centre
The Whistler Sliding Centre (WSC) is a world-class facility located above Whistler Village on the side of Blackcomb Mountain.
The venue supports:
- Bobsleigh
- Skeleton
- Luge
- Olympic sport
- High-performance training
- Public sliding experiences
- Domestic and international competitions
- Special events
The Control and Timing Operator will work within this environment to help ensure that daily track activities, guest programmes and events operate safely and efficiently.
About the Control and Timing Operator Role
This position combines several areas of responsibility.
The successful candidate will work with:
- Control tower operations
- Timing systems
- Cameras
- Radios
- Scoreboards
- Public address systems
- Athletes and coaches
- Track crews
- Guests
- Public programmes
- Competition operations
It is suited to someone who is organised, safety-conscious, computer proficient, comfortable under pressure and able to communicate clearly.
Key Responsibilities
Coordinate Track Operations
The successful candidate will:
- Coordinate track usage.
- Communicate track clearances.
- Communicate with athletes.
- Communicate with coaches.
- Communicate with staff and guests.
- Support safe and efficient daily track operations.
Clear and accurate communication is particularly important in this role.
Operate Control and Timing Systems
The position involves monitoring and operating:
- Cameras
- Radios
- Timing systems
- Scoreboards
- Public address systems
Applicants therefore need good computer skills and strong attention to detail.
Prepare Timing Results
The successful candidate will prepare:
- Timing results
- Training documentation
- Public programme documentation
- Competition documentation
The role also involves recording:
- Track statistics
- Incidents
- Operational information
Communicate With Track Crews
The Control and Timing Operator will maintain communication with:
- Track crew
- Operational teams
- Athletes
- Coaches
- Other relevant personnel
This communication continues throughout daily track activities.
Guest Service Responsibilities
This is not purely a technical position.
The successful candidate will also provide customer service and assist guests with:
- Registrations
- Bookings
- Programme information
- General enquiries
Whistler Sport Legacies expects employees to deliver an excellent guest experience.
Point of Sale and Cash Handling
The role includes:
- Processing payments
- Processing merchandise sales
- Using a Point of Sale system
- Completing end-of-day cash reconciliation
Applicants with genuine previous retail, hospitality, tourism or cash-handling experience should consider highlighting it on their CV.
Public Sliding Programmes
The successful candidate will support the delivery of:
- Public sliding programmes
- Sport experience programmes
The position therefore combines technical operations with direct interaction with guests.
Competitions and Events
The Control and Timing Operator will help support:
- Domestic competitions
- International competitions
- Special events
- Race office operations
This provides an opportunity to gain experience in both sport operations and event management.
Venue Operations
Additional responsibilities include:
- Venue setup
- Preparing the venue for daily operations
- General upkeep
- Maintaining indoor spaces
- Maintaining outdoor spaces
- Supporting overall operational readiness
Health and Safety
Employees must follow all applicable:
- Operational procedures
- Safety procedures
- PPE requirements
The employer is specifically looking for someone with a safety-conscious mindset who can work collaboratively with other members of the team.
AIM – All Interactions Matter
Employees are expected to follow Whistler Sport Legacies’ customer-service philosophy:
AIM – All Interactions Matter
Candidates should therefore be prepared to demonstrate professionalism and strong customer service when interacting with guests, athletes, coaches and coworkers.
Minimum Requirements
Applicants need:
- High school diploma or equivalent
- Previous guest service experience
- Strong communication skills
- Strong organisational skills
- Strong computer proficiency
- Good attention to detail
- Ability to perform effectively in a fast-paced environment
- Ability to work under pressure
- Safety-conscious attitude
- Ability to work effectively within a team
- Passion for excellent customer service
- Minimum age of 19 years
Previous Experience
The employer specifically lists:
Previous guest service experience
No specific minimum number of years is provided.
Relevant experience could potentially come from areas such as hospitality, tourism, retail, recreation or other customer-facing environments, but applicants should describe only experience they genuinely possess.
Additional Skills Considered Assets
The following are listed as advantages rather than essential requirements:
- Knowledge of radio protocol
- Knowledge of sliding sports
- Knowledge of timing systems
- Race operations knowledge
- Valid BC Class 5 Driver’s Licence
Previous bobsleigh, skeleton or luge experience is therefore not listed as a mandatory requirement.
Driver’s Licence
A:
Valid BC Class 5 Driver’s Licence
is considered an asset.
It is not listed as an essential minimum requirement in the supplied vacancy.
Minimum Age Requirement
Applicants must be at least:
19 years old
Candidates below the age of 19 would therefore not meet the stated requirement.
Physical Requirements
Applicants must be capable of:
- Working outdoors in varying weather conditions
- Standing for extended periods
- Regularly lifting up to 70 lb
The physical requirements should be considered carefully before applying.
Working Schedule
The work schedule includes:
- Weekends
- Evenings
- Holidays
Applicants should therefore be prepared for a flexible schedule based on the operational needs of the venue.
Salary
The advertised hourly wage is:
$22.00 – $25.00 per hour
The exact rate is based on experience.
Staff Housing Available
Whistler Sport Legacies states that:
Affordable staff housing is available for Full-Time employees.
The advert does not specify the cost, accommodation type, deposit, utilities or exact housing availability.
Candidates interested in accommodation should confirm these details with the employer during the recruitment process.
Why Work at the Whistler Sliding Centre?
The employer highlights several reasons to consider the opportunity:
- Work at a world-class Olympic venue.
- Be part of a unique Canadian guest experience.
- Work in a dynamic and fast-paced environment.
- Gain sport operations experience.
- Develop timing-system experience.
- Gain event-management exposure.
- Work alongside athletes.
- Work alongside coaches.
- Work with operational professionals.
- Experience a unique outdoor sport environment.
Start Date
The advertised start date is:
21 October 2026
Applicants should consider whether they will be available to begin employment on or around this date.
How to Apply
Applications should be submitted through the Whistler Sport Legacies careers platform.
Apply for Control and Timing Operator – Whistler Sliding Centre
Applicants can also use the careers page to view other current opportunities with Whistler Sport Legacies.
Closing Date
No closing date is provided in the supplied advertisement.
Because the position has a scheduled start date of 21 October 2026, interested candidates should consider applying while the vacancy remains available.
Important Information for International Applicants
The vacancy is based in Canada, but the supplied advertisement does not state that the employer provides:
- Visa sponsorship
- Canadian work permits
- Immigration assistance
- International relocation assistance
The availability of staff housing for full-time employees does not by itself mean that visa or work-permit sponsorship is provided.
International applicants should therefore confirm that they have, or can obtain, the appropriate legal authorisation to work in Canada.
CV Tips for Control and Timing Operator Applicants
1. Highlight Guest Service Experience
Previous guest-service experience is specifically requested.
Your CV should clearly show relevant experience involving:
- Customers
- Guests
- Tourists
- Athletes
- Event attendees
- Retail customers
2. Highlight Your Computer Skills
The employer specifically wants strong computer proficiency.
List programs and systems you genuinely know how to use.
If you have experience with:
- Point of Sale systems
- Timing software
- Booking systems
- Microsoft Office
- Data entry systems
- Radio communications
mention it.
3. Include Cash-Handling Experience
Because the position involves payments and cash reconciliation, genuine experience with:
- Cash registers
- POS systems
- Cash reconciliation
- Merchandise sales
could strengthen your application.
4. Show That You Can Work Under Pressure
This position involves coordinating activity at a high-speed sliding venue.
Your CV should demonstrate genuine examples of:
- Working under pressure
- Following procedures
- Staying calm
- Multitasking
- Communicating accurately
5. Highlight Safety Experience
Mention relevant genuine experience with:
- Workplace safety
- PPE
- Incident reporting
- Safety procedures
- Radio protocols
6. Include Event or Sports Experience
If applicable, mention experience involving:
- Sports events
- Race operations
- Timing
- Event coordination
- Venue operations
- Recreation programmes
7. Mention Your Driver’s Licence
If you have a valid BC Class 5 Driver’s Licence, include it because it is listed as an asset.
Example CV Profile
“Organised and customer-focused professional with previous guest-service experience, strong computer skills and excellent attention to detail. Comfortable working in fast-paced environments, coordinating multiple activities and communicating clearly with customers and team members. Safety-conscious, adaptable and motivated to contribute to sport operations, timing and exceptional guest experiences at the Whistler Sliding Centre.”
Adapt this example to accurately reflect your own experience.
Possible Whistler Sliding Centre Interview Questions
- Tell us about yourself.
- Why do you want to work at the Whistler Sliding Centre?
- What do you know about Whistler Sport Legacies?
- Why are you interested in the Control and Timing Operator position?
- What guest-service experience do you have?
- How would you describe excellent customer service?
- Tell us about a time you worked in a high-pressure environment.
- How do you stay organised when handling multiple responsibilities?
- How comfortable are you using computers?
- Have you previously used a Point of Sale system?
- Do you have cash-handling or reconciliation experience?
- Have you used two-way radios professionally?
- What do you know about radio communication protocols?
- What experience do you have with timing systems?
- What would you do if you noticed a timing-system error during an event?
- How would you communicate an urgent track clearance?
- How do you ensure information is communicated accurately?
- What would you do if you identified a safety hazard?
- Why is attention to detail important in this position?
- Tell us about a time you worked successfully as part of a team.
- How would you handle a frustrated guest?
- Are you comfortable working weekends, evenings and holidays?
- Are you comfortable working outdoors during winter?
- What does “All Interactions Matter” mean to you?
- Why should Whistler Sport Legacies select you?
Frequently Asked Questions
Where is the job located?
The position is based at the Whistler Sliding Centre in Whistler, British Columbia, Canada.
What does the job pay?
The advertised wage is:
$22.00–$25.00 per hour
The exact rate depends on experience.
What qualification is required?
Applicants need a:
High school diploma or equivalent
Do I need previous experience?
The employer requires previous guest-service experience, but no specific number of years is stated.
Do I need experience in bobsleigh?
No. Knowledge of sliding sports is listed as an asset, not an essential requirement.
What is the minimum age?
Applicants must be:
At least 19 years old
Do I need a driver’s licence?
A valid BC Class 5 Driver’s Licence is considered an asset.
Is accommodation available?
Yes. Affordable staff housing is available for Full-Time employees.
How much weight must I be able to lift?
Applicants must be able to regularly lift up to:
70 lb
Will I work weekends?
Yes. The schedule includes weekends, evenings and holidays.
When does the job start?
21 October 2026
What is the closing date?
No closing date is stated in the supplied vacancy.
Important Vacancy Summary
Employer: Whistler Sport Legacies
Position: Control and Timing Operator
Venue: Whistler Sliding Centre
Location: Whistler, British Columbia, Canada
Employment: Temporary, Full-Time
Pay: $22.00–$25.00 per hour
Education: High school diploma or equivalent
Minimum Age: 19 years
Experience: Previous guest-service experience
Driver’s Licence: BC Class 5 considered an asset
Physical Requirement: Regularly lift up to 70 lb
Schedule: Weekends, evenings and holidays
Housing: Affordable staff housing available for Full-Time employees
Start Date: 21 October 2026
Closing Date: Not stated
Application: Whistler Sport Legacies Careers